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Privacy Policy

Last Updated: November 24, 2025

1. Information We Collect

1.1 Information You Provide to Us

When you submit a project request through our contact form, we collect:

• Personal Information: Full name, email address, phone number
• Business Information: Company/organization name (optional)
• Project Details: Project type, specifications, requirements, reference websites
• Budget Information: Estimated budget range (optional) - used solely for project planning
• Timeline Preferences: Desired project completion timeline (optional)

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type and version
• Device information
• IP address (anonymized)
• Pages visited and time spent on pages
• Referring website

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your project inquiries and provide web development services
• Communication: To contact you regarding your project, send updates, and answer questions
• Project Planning: To understand your requirements and create accurate project proposals
• Service Improvement: To improve our website, services, and customer experience
• Legal Compliance: To comply with legal obligations and protect our rights

3. How We Store and Protect Your Data

3.1 Data Storage

Your information is stored securely using industry-standard practices:

• Encrypted data transmission (HTTPS)
• Secure server infrastructure
• Access controls and authentication
• Regular security audits

3.2 Data Retention

We retain your personal information only for as long as necessary:

• Active Projects: Duration of project plus 2 years for support
• Inquiries (no project): 1 year, then automatically deleted
• Completed Projects: 3 years for legal and warranty purposes

4. Who We Share Your Information With

We do NOT sell, rent, or trade your personal information. We may share your data only in these limited circumstances:

• Service Providers: Trusted third-party services that help us operate (email providers, hosting services) - all bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety, or that of our users

5. Your Privacy Rights

Under data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (right to be forgotten)
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at privacy@webspaceuganda.com

6. Cookies and Tracking

Our website uses minimal tracking:

• Essential Cookies: Required for website functionality (session management)
• Performance Cookies: Help us understand how visitors use our site (anonymous)
• No Third-Party Advertising Cookies: We do not use cookies for advertising or tracking across other websites

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Third-Party Services

Our website uses:

• Google Fonts: For typography (Google Privacy Policy applies)
• GitHub Pages: For hosting (GitHub Privacy Statement applies)

These services have their own privacy policies, which we encourage you to review.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries outside Uganda. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you within 72 hours via email and provide details about the breach and steps we're taking to address it.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

13. Your Consent

By using our website and submitting your information through our contact form, you consent to the collection and use of your information as described in this Privacy Policy.

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